Customer Service Attendant, Adelaide Central Market

• A place as positive as you
• A part of what’s happening
• Casual opportunity

Your opportunity

As a Customer Service Attendant you will provide excellent service to all customers who contact ACMA, whether in person, over the phone or in writing. The position responds to a broad range of enquiries from internal and external customers.

As a Casual Customer Service Attendant at the Adelaide Central Market, you’ll be joining a diverse and inclusive team. This is a dynamic and multi-faceted role, ranging between customer facing activities at The Market Stall and assistance with the logistics of our online home delivery service. The role requires manual handling and work throughout the market and within cool room areas.

The Market trades Tuesday to Saturday and late-night Friday, Customer Service Attendant shifts are required at all times the Market is open. Additional shifts are also required during school holidays, Christmas and Easter.

Please note: The official position title of this role is Customer Experience Attendant in line with City of Adelaide’s naming convention.

We are looking for someone who can commit to 10 – 15 hours per week, with additional shifts required during school holidays, Christmas and Easter.

To view a copy of the position description, please click here.

About You

To be successful in this position, you will have:

• Experience in delivering a high level of customer satisfaction in a customer service environment.
• Attention to detail and able to follow systems.  
• The ability to carry and lift 10 kg boxes to and from shelves regularly.
• An ability to work both independently and as part of a team.
• An ability to commit to 10 – 15 hours per week, with additional shifts required during school holidays, Christmas and Easter.

About Us

The Adelaide Central Market has been an icon in the city for over 155 years and it is a key component of the City of Adelaide’s strategic vision for a vibrant economically prosperous city. The Adelaide Central Market is a community of people: traders, artisans and shoppers who share a passion for food. The City of Adelaide recognises the important economic and cultural role of the Market and has established the Adelaide Central Market Authority (ACMA) to build a solid and sustainable foundation for the Adelaide Central Market’s future. It is the Authority’s vision to be the world’s leading food and produce market.

The Market’s mission is to operate sustainably and successfully as a group of prosperous traders, Board and management team that provides a diverse and exciting cultural shopping experience that enhances our precinct, city and state.

At the City of Adelaide, we thrive in an environment that is welcoming, inclusive and safe, and celebrates difference.  We value and embrace our diverse perspectives and recognise the value diversity has in fuelling innovation and enabling brilliant experiences for our diverse community.

For Further Enquiries & How to Apply

All enquiries regarding this position will remain private and confidential and can be directed to Kate Hardy at Kate.Hardy@adelaidecentralmarket.com or on 08 8203 7835.

Please submit a Resume and a Cover Letter expressing the skills, experience and qualities you can bring to this position addressed to Kate Hardy, Marketing & Communications Manager ACMA.

Please review the position description prior to submitting an application by following the prompts to apply.

For more information about what it’s like to work for the City of Adelaide, including the benefits, please visit www.cityofadelaide.com.au/careers

Applications close at 11.59pm, 12 November 2025.

Please be advised this is a casual opportunity with a starting salary at the Level 1 Classification commencing at $30.83 per hour + 25% casual loading and 12% superannuation.

As part of the recruitment process candidates will be required to undertake a Working with Children Check, and a pre-employment medical and functional capacity assessment.

We continue to work hard to ensure our recruitment process is safe for people of diverse backgrounds.

Please note, applications received via the email address below will not be considered. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. Our commitment to inclusivity means we welcome applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, and candidates from with a range of lived experiences. If you require assistance with our recruitment process, you are more than welcome to connect with our People Services team on (08) 8203 7333 recruitment@cityofadelaide.com.au