Customer Experience Attendant (ACMA)

• Be a part of an iconic destination on the cusp of a new chapter
• Create memorable experiences for visitors
• Casual Opportunity

Your opportunity

This is an exciting time to join the Adelaide Central Market team as we embark on a new chapter in Market history.  As a Customer Experience Attendant, you will be part of the team bringing the expanded Market to life, helping shape how customers experience, discover and connect with this much-loved Adelaide destination.

Based at the Market Stall, you will be at the heart of the customer experience, providing a warm and welcoming first point of contact for visitors, stallholders and the wider community. From answering questions and providing local information to assisting with events, merchandise, mobility equipment and lost property, you will help make every visit to the Market a positive one.

This role offers the opportunity to be involved in the day-to-day operation of the Market Stall while also supporting the broader Market team with events, promotions and administrative activities. Using initiative to find solutions, provide helpful recommendations and create memorable experiences, you will play an important part in how people experience the Market.

Most importantly, this will be your opportunity to be part of the next chapter of the Adelaide Central Market and play a hands-on role in helping to shape the customer experience at this iconic destination.

Customer Experience Attendants will be required to work over a 7-day roster, with additional shifts available during school holidays, Christmas and Easter trading periods.

To view a copy of the position description, please click here.

About You

To be successful in this position, you will have:

• Experience in delivering a high level of customer satisfaction in a customer service environment.
• Attention to detail and able to follow systems and procedures.  
• An ability to work both independently and as part of a team.
• Ideally, you will already hold a current Working with Children Check (WWCC) for paid employment purposes.

About Us

The Adelaide Central Market has been an icon in the city for over 155 years and is a key component of the City of Adelaide’s vision for a vibrant economically prosperous city. The Market is a community of traders, artisans and shoppers who share a passion for food.

Recognising the Market’s important economic and cultural role, the City of Adelaide established the Adelaide Central Market Authority (ACMA) to build a solid and sustainable foundation for it’s future. ACMA’s vision is to be the world’s leading food and produce market.

The Market's mission is to operate sustainably and successfully, bringing together prosperous traders, a dedicated Board and management team to deliver a diverse and vibrant shopping experience that enhances our precinct, city and state.

At the City of Adelaide, we thrive in an environment that is welcoming, inclusive and safe, and celebrates difference.  We value and embrace our diverse perspectives and recognise the value diversity has in fuelling innovation and enabling brilliant experiences for our diverse community.

For Further Enquiries & How to Apply

All enquiries regarding this position will remain private and confidential and can be directed to Briony O’Toole on 08 8203 7401.

Please submit a Resume and a Cover Letter expressing the skills, experience and qualities you can bring to this position addressed to Briony O’Toole, Marketing & Communications Manager, Adelaide Central Market Authority.

Please review the position description prior to submitting an application by following the prompts to apply. 

For more information about what it’s like to work for the City of Adelaide, including the benefits, please visit www.cityofadelaide.com.au/careers

Applications close at 11.59pm, 5 October 2026.

Please be advised this is a casual opportunity with a starting salary at the Level 1 Classification commencing at $41.97 per hour, inclusive of casual loading + 12% superannuation.

As part of the recruitment process candidates will be required to undertake a National Police Check and a Working with Children Check.

We continue to work hard to ensure our recruitment process is safe for people of diverse backgrounds.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. Our commitment to inclusivity means we welcome applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, and candidates from a range of lived experiences. If you require assistance with our recruitment process, you are more than welcome to connect with our People Services team on (08) 8203 7333 or via email: recruitment@cityofadelaide.com.au. Please note, applications received via this email address will not be considered.