Accounts Receivable Officer

• A role where you drive the outcomes
• Full time, fixed term parental leave cover until January 2027
• Starting at $79,526 + 12% superannuation

About the Opportunity

As part of the Finance and Procurement team, the Accounts Receivable Officer, Receipting plays a key role in delivering a professional, accurate, and efficient Accounts Receivable service for the organisation. This role supports the effective collection and receipting of Council income, contributing to strong financial governance and positive customer outcomes.

Working across a broad range of receipting and reconciliation activities, you will process customer and ratepayer refunds, and ensure bank transactions and receipts are accurately monitored and accounted for, and assist with outstanding debt collection. You will also support the establishment, maintenance, and follow up of Council rate direct debit payments, including annual, quarterly, and monthly processing, as well as managing dishonoured payments and unidentified receipts.

The role involves regular liaison with internal stakeholders across finance, rates, and operational teams to ensure data integrity and timely resolution of queries. You will also engage with external customers, providing clear and professional responses while supporting a customer-focused approach to accounts receivable services.

In addition, you will contribute to the administration of electronic bill presentment, support cash collection monitoring, assist with system testing and upgrades, and help develop and improve guidelines, practices, and procedures. This role offers a mix of transactional work, stakeholder engagement, and continuous improvement within a collaborative finance environment.

To view a copy of the position description, please click here.

About You

To be successful in this role you will have:

• Experience in Accounts Receivable functions in a general office environment in a medium to large organisation.
• Experience in identifying process improvement opportunities and potential cost efficiencies across a broad range of transactional services and business processes.
• Ability to effectively utilise allocated resources which includes planning, and prioritising.
• Experience in contributing to the development and application of corporate projects and continuous improvement projects.

• Experience in the operation of TechOne or other enterprise financial accounting systems.

About Us

Located in the geographic heart of Kaurna Country, the City of Adelaide celebrates its cultural heritage, unique natural surrounds and structures its footprint in a way that allows it to adapt to the changing needs of the community and a dynamic global landscape. Our focus is on our community’s wellbeing and quality of life - investing in city improvements and on future planning, so we continue to design a liveable city where future generations can continue to live authentic and meaningful lives. This is an exciting opportunity to join our team and be a bigger part of our amazing city!

At the City of Adelaide, we thrive in an environment that is welcoming, inclusive and safe, and celebrates difference.  We value and embrace our diverse perspectives and recognise the value diversity has in fuelling innovation and enabling brilliant experiences for our diverse community.

For Further Enquiries & How to Apply

All enquiries regarding this position will remain private and confidential and can be directed to Jo Glazbrook on 08 8203 7353.

Please submit a Resume and a Cover Letter expressing the skills, experience and qualities you can bring to this position addressed to David Burgess, Manager, Rates & Receivables.

Please review the position description prior to submitting an application by following the prompts to apply.

For more information about what it’s like to work for the City of Adelaide, including the benefits, please visit www.cityofadelaide.com.au/careers

Applications close 11:59pm, 18 January 2026.

Please be advised this is fixed term, full time fixed term parental leave cover opportunity until January 2027 with a starting salary at the Level 3 Classification commencing from $79,526 + 12% superannuation.

As part of the recruitment process candidates will be required to undertake a National Police Check.

We continue to work hard to ensure our recruitment process is safe for people of diverse backgrounds.

Please note, applications received via the email address below will not be considered. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. Our commitment to inclusivity means we welcome applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, and candidates from with a range of lived experiences. If you require assistance with our recruitment process, you are more than welcome to connect with our People Services team on (08) 8203 7333 recruitment@cityofadelaide.com.au